Formula Stealing and ManTracking

(the importance of documentation and analytics in marketing) Hello hello! Today’s blog post is going to be short and sweet. We’ll touch on the importance of documentation and analytics in relation to social CRM. Let’s jump on into it! Documents and Analytics Process Documentation: Documents that support a process (ex. Activities, policies, etc.).This is importantContinue reading “Formula Stealing and ManTracking”

Marking Your Territory

(you don’t need to pee on a tree to make your mark!) Welcome back! If you’re new, be sure to check out my last blog post about what a CRM system is and how it can help you. Today’s content builds off it, but feel free to read all these tips first! So, today we’llContinue reading “Marking Your Territory”

Customer Relationship Management (Social Media Edition)

(aka: how to make sure your customers don’t hate you!) Howdy folks! Today we’ll be diving into the wild world of social CRM (customer relationship management). To do this, we’ll be looking at tips provided by Megan Adams on her LinkedIn Learning course Social Media Marketing: Social CRM. Let’s jump on into it! A IntroductionContinue reading “Customer Relationship Management (Social Media Edition)”

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